Education Summit & Expo 2015 Sneak Peek: Technology & Operations Track

Technology & Operations Working Peer Group Session
Presented by Andrew Kim, Director, FIS Global
Cybersecurity: What You Must Know and Do
Tuesday September 22,  2:45-4:45 pm

Cybersecurity breaches continue to happen to banks, and the threats are becoming more and more sophisticated. We will examine case studies to learn how to handle these advanced cybersecurity attacks, prevent breaches and pass regulatory scrutiny.

Part of this discussion will revolve around effectively incorporating the FFIEC Cybersecurity Assessment Tool and the U.S. Department of Commerce’s National Institute of Standards and Technology Framework for Improving Critical Infrastructure Cybersecurity into your risk management framework.

Coming to Education Summit & Expo 2015 in San Diego? Get ready for this session by downloading FIS’s latest Regulatory Intelligence Briefing: FFIEC Cybersecurity Assessment.

Education Summit & Expo 2015 is at the forefront of an industry undergoing constant transformation and it is just around the corner! Our Working Peer Group Sessions will allow attendees to leverage the real-world experience and shared brain-trust of their peers in as non-competitive environment. Register today.

Western Independent Bankers Announces New Member Development Hire

SAN FRANCISCO, July 21, 2015 – Western Independent Bankers (WIB), a trade association that serves as an education and networking resource for community banks in the West, announced Erin Jester as the organization’s Director of Membership Development.  Keeping with WIB’s membership outreach and growth initiative, Jester will work from the field throughout the region.

Jester brings more than 15 years of industry experience to the role. Prior to joining WIB, she was western regional manager with the Risk Management Association, where she created and fostered connections with local chapters and community banks in the same 13-state region that WIB serves.

“We are thrilled to add Erin to our WIB team,” said Michael Delucchi, president and CEO of Western Independent Bankers. “Erin not only brings established relationships and contacts with bankers across the Western region but comes from a background focused on informing, educating and connecting bankers, which are the core values of WIB.”

In her role at WIB, Jester will focus on growing WIB membership, furthering relationships with community banks and act as the liaison for member banks, ensuring excellent customer service and member satisfaction.

“I’m very excited about my new opportunity at WIB. I will be able to continue working with the contacts I’ve made over the years,” commented Jester. “My role as a liaison and resource for WIB members – in addition to being part of a strong, growing organization – is going to be exhilarating.”

Jester earned a bachelor’s degree in business and finance from Fresno State University and is a native of Clovis, Calif.

Corporate Account Takeovers: Cyber Fraud Protection for Your Online Customers

One of the most heated issues in the community bank insurance arena over the last few years is the fraudulent transfer of funds that originate through a commercial customer’s own computer system. If a hacker gains access to your bank’s computer system and the bank suffers a loss, the assumption is that the Financial Institution Bond will respond. But what happens if the hack comes through a customer’s computer system?

The Computer Systems insuring agreement contained in the FI Bond protects against hacking theft through the bank’s own system, not through systems owned by bank customers.  Bond underwriters predicate coverage and premium expenses on the bank’s computer security, not the bank client’s computer security.  Working with some affiliate companies, IBIS helped develop a solution for this type of loss.

Obviously this coverage deficiency had created a problem – many commercial on-line bank customers assume hacking theft would be covered by their bank.  This assumption was incorrect and created a perfect environment for a negligence lawsuit.  If a bank customer was to lose six figures to a computer hacker they will understandably be looking to the bank for reimbursement.  To exacerbate the situation, some D&O policies are not clear as to whether the cost of this type of litigation was covered. In many cases, the D&O policy retention exceeded the amount of the loss.

We initially tried to mitigate this coverage shortfall by advising our client bankers to personally visit their on-line commercial customers and let them know this kind of criminal activity is not covered, and to also advise these customers to add an Electronic Funds Transfer rider to their own BOPs (Business Owner’s Policies).  Additionally, some of our client banks had incorporated secure software portals to strengthen their hacking protection.

When we subsequently researched the availability and structure of EFT riders contained in traditional BOP policies we were dismayed to find the typical limit available was only $25,000.  Requests for higher limits triggered individual underwriting which increased premiums considerably.  We were back to square one as far as effective insurance solutions were concerned.

We are happy to finally introduce an ideal coverage platform called EFT Guard.  This is an insurance option that was designed to mitigate the bank’s liability exposure and also to insure the bank’s customers from Fraudulent Electronic Funds Transfers. EFT Guard is a reasonably-priced blanket policy designed to cover a bank’s entire commercial on-line customer base.

EFT Guard program highlights:

  • Structured as an insured on-line client service which incorporates security training and features the use of an optional secure parallel software portal.
  • Included is an on-line assessment that the account holder should complete for his own use.  The assessment will highlight the account holder’s online security strengths and weaknesses in order to help protect themselves.
  • The bank will need to complete a 1-page application Click here for the application. No application is required of the account holders – they only need to register through the EFT Guard Website.
  • Coverage is blanketed on the entire user base with no “opt in/opt out” feature.  Providing coverage as a customer option would result in adverse selection and drive up the program’s premiums.
  • Underwritten by Lloyd’s of London A.M. Best Rated “A+” (Superior) FSC XV
  • Option 1:  $100,000 per-occurrence limit with a $5,000 deductible – $8.00 per month per on-line commercial account or an annual cost of $96.
  • Option 2:  $250,000 per-occurrence limit with a $10,000 deductible – $14.50 per month per on-line account or an annual cost of $174.
  • Both options have a $15,000,000 per bank annual aggregate limit

The banks who assisted us in this effort indicated they would be offsetting the cost of the EFT Guard program through monthly service fees charged to the on-line customer’s account.  Based on our research it appears that the coverage provided by the EFT Guard program offers both appropriate limits and pricing comparable or lower than traditional commercial insurance protection.  EFT Guard additionally mitigates liability exposure by confirming due diligence on the part of the financial institution.

Implementing the program is simple.  Get in touch with our Endorsed Program Partner IBIS Insurance Services, Inc. at pcorey@ibisinsurance.com (480-663-3778) or contact Betty House directly at betty@wib.org (415-352-3222)

FinovateSpring 2015 – Presenters Announced!

FinovateSpring 2015 (May 12 & 13, San Jose) is right around the corner, and the presenter lineup has just been announced! In Finovate fashion, each of these 72 hot young startups & leading established companies will have just 7 minutes on stage to demo their best, new fintech. It’s sure to be an exciting event, and we hope you’ll join us (and SAVE 20% when you do)!
Here’s a first look at the innovative companies selected for this year’s event (several additional stealth companies will be announced closer to the event):

Companies selected for FinovateSpring2015

Some of the innovative companies selected for FinovateSpring2015

For more information on these presenters, visit the Finovate blog and presenter webpage.
With 72 companies on stage and EIGHT HOURS of networking, no other event packs as much unique value into just two days. Catch up on the latest fintech innovations and connect with some of the most interesting minds in the industry — all for the early-bird rate!
Early-Bird Tickets are on sale for $1,395 through Friday, April 3 (a $100 savings on the list price). Register now at finovatespring2015.eventbrite.com to lock in your spot today! And, don’t forget, because of Western Independent Bankers’ partnership with Finovate, you save another 20% when you use the discount code WIB20.

See you there!

Meet Ray Smith, Interim President/CEO

Have you met our Interim President/CEO, Ray Smith?

Ray Smith, Interim President/CEO

Ray has been with Western Independent Bankers since 2004 when he took on a dual role as Membership Manager and Products & Services Coordinator. Since then, he has held a role in each department within the organization (except for Finance).

One of Ray’s most memorable WIB moments was during his tenure as Exhibitor Manager. A pallet shipment for a conference in Vegas was shipped to New York, instead. The team scrambled late into the night to gather all the documents, printed items and supplies necessary to ensure that the show would go on. They were successful and no one knew the better!

Ray is excited for WIB in 2015. He looks forward to some exciting times this year.

“We are pleased that so many of you renewed your association membership earlier than ever before. This vote of confidence is encouraging to the WIB Team and WIB Boards and confirms that we are on track in leading this Association in the right direction. We are and continue to be committed to being your trusted resource to inform, educate and connect. The WIB Team has been hard at work these past months to upgrade our technology and website, so you will enjoy a much-anticipated and much-improved experience in the very near future.

We have more WIB Endorsed Programs than ever before – 25 products and services offered by 23 of the best companies serving community banks. And we are not done. We are continually looking for new ways to further your bank’s competitive advantage. You will see new WIB Endorsed Program announcements throughout 2015 to give you that edge.”

Looking forward to an exciting 2015 and a successful Annual Conference!

Finalizing 2014 Part II: 2014 Illustrative Financial Statements

Continuing on our series of finalizing 2014, (Part 1, posted last week) a few more changes have been made to be aware of. The SEC and Public Company Accounting Oversight Board (PCAOB) have recently made comments to remind issuers and audit firms of certain independence requirements and provided their views on the scope of services which can be considered as assistance in preparation of financial statements.  Non-issuers subject to SEC/PCAOB independence rules include banks subject to FDICIA.

The following are examples of services which can be viewed as assistance in preparation of financial statements:

  • Provide to the audit client financial statement templates or disclosure examples that are not publicly available for use by the client when drafting their financial statements.
  • Prepare, or assist clients during their preparation of, draft financial statements.
  • Prepare, or assist clients during their preparation of, supporting schedules required by SEC rules.
  • Provide typing or word processing services relative to the client’s financial statements including updates to layout, editing, or formatting
  • Assemble of the client’s financial statements by:

o   Printing or producing copies of financial statements for client use
o   Stapling or binding financial statements prepared by the client

  • Adding audit report to client prepared financial statements then preparing a .pdf document for client use
  • Prepare source data that underlie the financial statements, for example:

o   Calculate income tax accruals including deferred income taxes
o   Maintain fixed asset depreciation schedules or computations
o   Perform asset impairment calculations
o   Assist in determination of accounting estimates

Since the Alert indicates financial statement templates can be provided to audit clients if they are publicly available, Crowe Horwath, LLP has posted illustrative financial statements  which you can viewhere.

Download the 2014 Illustrative Financial Statements written by our friends at Crowe Horwath.DownloadPDF.You can also contact Peter Wiese, Assurance Partner at Crowe Horwath: (916) 847-5019, peter.wiese@crowehorwath.com or via LinkedIn.

Revisit Finalizing 2014, Part I.

Finalizing 2014 Part I: Accounting and Reporting Roundup

Probably the most important change to be aware of is the new FASB definition of public versus private as it’s no longer based on an entities’ legal form. Instead it’s based on different criteria, including whether the entity is required by a law or regulation to prepare and make publicly available U.S. generally accepted accounting principles (GAAP) financial statements.

In early 2012, the FASB added to its agenda a project to re-examine the definition of public. The decision was based on requests to clarify the existing definitions and address questions about which definition of a nonpublic entity was being used in various projects.

There was also a similar need for clarity on the definition of a nonpublic entity with respect to guidance issued by the Private Company Council (PCC).

On Dec. 23, 2013, the FASB issued Accounting Standards Update (ASU) No. 2013-12, generated one of the shortest standards ever issued, but its impact will be significant for those now deemed to be “public” for financial reporting purposes. Because of this revised definition, we believe many more financial institutions are considered public.

To learn more, download the 2014 Accounting and Reporting Issues for FSRV written by our friends at Crowe Horwath.

DownloadPDF.

You can also contact Peter Wiese, Assurance Partner at Crowe Horwath: (916) 847-5019, peter.wiese@crowehorwath.com or via LinkedIn.

Continue to Part II.

Have you met our products and services team?

WIBBetty&Matt

Betty & Matt: WIB Products and Services Team

Here at WIB, we’re always on the lookout for the latest and greatest that we can bring to our community bank members. Betty House, SVP & CTO along with Matt Langley, Products and Services Coordinator make up our Products and Services team and are on the lookout for the best and the brightest for our community bank members to add to our vetted list of Endorsed Program Partners.

They’re especially excited about Finovate this spring in San Jose, a two-day showcase of the best financial and banking technology innovations from leading established companies and hot young start-ups. The format is quite interesting as well: short, 7 minute demos on stage allow each company to show off their latest products. Following this, there are networking sessions where attendees speak directly with senior executives from each demoing company.

Finovate has offered our members a generous 20% discount on registrations to the event this spring. Say hello to Betty and Matt while you’re there!

Use code WIB20 and register here to attend.

Teachers, preachers and neighbors build their own homes

Jane Farr and her daughter in front of her new home.

Jane Farr and her daughter in front of her new home.

Jane Farr was 64 years old when she and her husband decided to build their own home. They weren’t just designing the house and handing over plans to a contractor—they were going to be responsible for physical labor, including roofing, framing and more. Since their marriage a few years prior, the Farrs lived in a basement apartment and looked forward to one day being able to host family, especially when Farr’s children came to visit from the Phillippines.

They applied for and were approved to participate in Self-Help Homes, an organization that coordinates funding and resources to help five to 12 individuals or families at a time in helping to build each others’ homes. Farr and her husband would be responsible for at least 35 hours of work a week and she was a little worried about how they would complete it, “in their old age.” Her husband, Ron Farr, was confident that they could do it together with the help of volunteers, family and friends.

Three days before they were going to break ground on the project, Ron passed away, however, Farr moved forward.

“I was blessed with kind and supportive supervisors and four other families who were understanding of my limitations,” Farr said, less than a year later, during the open house for the four completed homes. “There were many times I felt protected during the program. I felt Ron was there for me. With my success in the Rural Housing Develop Corporation Mutual Self-Help Homes program, I could say to all that it is never too late to dream!”

JaneFarr.Buildingherhome

Jane Farr, hard at work!

Bishop credits Self-Help Homes’ success in Utah to a commitment to building good, long-term homes that elevate the neighborhoods where they build. They use current plans and update them to make sure the style of the homes will fit in and be an enhancement to the neighborhood.

A Self-Help Homes ribbon cutting

New home ribbon cutting

In fact, an estimated 42 percent of Utah County would qualify for a program like this, according to Self-Help Homes.

Bank of American Fork, a WIB member, assists in programs like these by helping to obtain Affordable Housing Program (AHP) grant funds—for Self-Help Homes the grant funds are used to buy lots for upcoming neighborhood builds. The bank also donates time, tools and other equipment.

Self-Help Homes isn’t the only program benefiting from AHP grant funds. Bank of American Fork has helped other organizations like Northern Utah Neighborhood Improvement Project and Springville Senior Housing  to obtain grant funds and has participated in programs like the Federal Home Loan Bank of Seattle’s Homestart for more than a decade. Homestart provides grants to qualified home buyers to assist them with their down payment or closing costs.

All of these programs and organizations work in different ways to help individuals and families, but one thing is the same—people are helping their friends, family and neighbors.

Bill Swadley, a vice president and business development officer at Bank of American Fork, originally became involved in community reinvestment almost three decades ago. Along with others at the bank, most of his job is spent finding groups like Self-Help Homes, Habitat for Humanity, Homestart and more for the bank to help support.

“These programs give people chances they may not have had otherwise. It allows more people to enter the free market system through home ownership or through starting a business. Individuals, families and our communities are strengthened,” Swadley said. “Bottom line, for me—it’s just the right thing to do.”

Swadley is just one of the many people at Bank of American Fork who are passionate about community reinvestment. Bill Swadley, Gary Sell, Richard Gray and Kelly Palmer are all involved in projects like Self-Help Homes. Their involvement includes a wide breadth of projects that help many segments of the communities the bank serves, including seniors, migrant workers, single-parent families, persons overcoming addiction, special-needs families and more.

“We exist to strengthen our communities,” said Swadley. “We live and work here, too, so we have a vested interest in seeing our neighbors, friends with small businesses and the economy thrive.”

More than 415 individuals or families are in homes partially funded by AHP grants that Bank of American Fork helped obtain. Another 63 are currently underway.

ClowardFamilywithhome

The Cloward family at their new home.

“There’s this electricity at the open houses,” said Gary Sell, vice president and mortgage loan officer at Bank of American Fork. “I love going because I get to hear two or three individuals talk about their experience. The whole neighborhood is made up of people who worked together to build their homes so there’s this energy between them.”

Bank of American Fork’s involvement in community reinvestment goes beyond community development loans for organizations like Self-Help Homes to help build houses. Bank of American Fork also makes more low-to-moderate-income mortgage loans than many of its peer banks. In making loans to small business owners, Bank of American Fork has helped create many jobs in our communities.

In 2014 Bank of American Fork was one of only 41 banks in the country that received an “outstanding” rating for community reinvestment from the Federal Deposit Insurance Corporation. The examination included a thorough look at the bank’s involvement in community-development lending compared to peer banks, low-to-moderate income loans compared to peer banks, the amount of community-development contributions to qualified organizations and the number and volume of employee hours spent serving in community-development organizations.

These programs work because of the people. People are behind all of the mechanisms that are building our communities, piece by piece. The people building their own homes, who, like Jan Farr, might come in a little unsure of their abilities, but come out very able and confident. People like Brad Bishop and Karen Weatherspoon at Self-Help Homes who run the program, find potential homeowners and show them they can build a safe and beautiful home. And then there are people like Bill Swadley, Gary Sell and others at Bank of American Fork who are passionate about reinvesting in the community.

With so many people who want to see Utah’s communities grow and the people prosper, Jane Farr was right when she said, “With courage, persistence and determination, you can win.”

Holiday Giving

The WIB team is on the lookout for opportunities to give back, provide help to those in need and support the community. This holiday season, we’ve identified two organizations that we’d like to support:

San Francisco Fire Fighters’ Toy Program,  which helps individual families in need as well as many community organizations including shelters for abused women and children, inner-city schools, children’s cancer wards and pediatric AIDS units. They also respond to displaced children who become victims of fires, floods and other such disasters.

SF Firefighters Toy Drive Box

SF Firefighters Toy Drive Box

The other organization that we’re supporting with is One Warm Coat. We’re hosting a drive, where employees bring in gently used coats, to benefit the  St. Anthony’s Foundation. Their mission “is to feed, heal, shelter, clothe, lift the spirits of those in need, and create a society in which all people flourish.”

Boxes for our coat drive

Boxes for our One Warm Coat drive

We’re excited to participate with these great San Francisco organizations. If you’d like to get involved, look up a donation center in your area.

#onewarmcoat